Waiting-room screens
Three layouts: adverts, a queue board and a counter display. New pictures and videos go live without a restart.
139
140
141
Counter 2
Queue management for every service desk
Every customer served in order, in every branch.
Kiosks issue tickets, screens call them out loud, staff serve with one click, and head office sees every branch live. In Kurdish, Arabic and English.
- Keeps working offline
- Kurdish · Arabic · English
- Live screens with voice
- languages, right-to-left included
- 3
- to call the next customer
- 1 click
- screens update the moment a number is called
- Live
- every branch keeps running without internet
- Offline
How it works
From the door to the counter in four steps
Choose a service
Customer servicePaymentsAppointments1Take a ticket
Customers pick a service on the kiosk and get a printed ticket with their number and how many people are ahead.
- Your company10:03
YOUR NUMBER
139
- Service
- Customer service
- People ahead
- 3
2Wait in comfort
Waiting-room screens show who is being served and play your adverts between calls.
NOW SERVING
139
Counter 2
3Hear their number
The number takes over the screen and is called out loud, in Kurdish or English.
- Counter 2Online
Current
139
Waiting
4
Call next4Get served
Staff call the next customer with one click, and every screen updates at once.
Features
Everything a branch needs to run its queue
Self-service kiosk
Touchscreen ticketing with a receipt printer. Services are grouped into sections, and each kiosk can offer its own set.
Voice announcements
Every call is announced in Kurdish or English, and a screen that missed a call catches up by itself.
Counter console
Call next, private calls and the live waiting list on one page, so staff never go looking for anything.
Staff and permissions
Roles for counter staff, managers and admins, a full activity log, and the history of every served ticket with reprints.
Your brand, everywhere
Your logo, colour and name in three languages on the kiosk, the screens and every printed ticket, with a ticket layout designer.
B
کوردیالعربيةEnglish
Device management
Pair a kiosk or screen with a 6-digit code. See status and versions, reload remotely and push app updates.
- Entrance kioskv1.4v1.5
- Lobby screenv1.4v1.5
- Counter 2 displayv1.4v1.5
Head-office analytics
Tickets served per branch and floor, today, this week or this month, plus the health of every branch server.
Industries
One system for every place people wait
Wherever customers take a number and wait their turn, the same kiosks, screens and counters just work.
NOW SERVING
139
140
141
Deposits
Banks
Tellers, customer service and loans, across every branch and floor.
- Tellers
- Customer service
- Loans
NOW SERVING
224
225
226
Laboratory
Hospitals and clinics
Reception, pharmacy, laboratory and clinic rooms, with calls in the patient’s language.
- Reception
- Pharmacy
- Laboratory
NOW SERVING
318
319
320
Inspection
Car services
Vehicle registration, plate renewals and service centres, with the right counter for every job.
- Registration
- Plate renewal
- Inspection
NOW SERVING
412
413
414
Customer care
Private sector
Telecom shops, service centres and customer care desks that want a calm, orderly floor.
- Customer care
- Sales
- Returns
NOW SERVING
507
508
509
Passports
Government offices
Civil status, passports and permits: busy halls kept in order, even when the network is down.
- Passports
- Civil status
- Permits
Built for branches
Every branch keeps running, even when the internet doesn’t
A server in every branch
Kiosks, screens and counters talk to the branch’s own server, so the queue never stops for a slow or broken connection.
Catches up on its own
When the connection returns, tickets sync up to head office and settings sync down. Nothing to do by hand.
One platform for the whole organisation
Organisations, branches and floors in one place, with health checks for every branch server.
Secure staff onboarding
Passwords stay in the cloud. New staff claim their login with a one-time code.
Languages
Speaks your customers’ language
Kurdish, Arabic and English on the kiosk, the screens, the tickets and the admin panel, right to left where it should be.
- Right-to-left layouts for Kurdish and Arabic
- Calls announced in Kurdish or English
- Tickets printed in the customer’s language
Questions
Frequently asked questions
What hardware do we need?
A touchscreen kiosk with a receipt printer, TVs for the waiting room, your staff’s existing computers, and one small server in each branch. The kiosk, screen and counter apps run on Windows and Linux.
What happens if the internet goes down?
Nothing your customers will notice. Each branch runs on its own server, so tickets, calls and screens keep working, and everything syncs with head office when the connection is back.
Which languages are supported?
Kurdish (Sorani), Arabic and English everywhere: kiosk, screens, tickets and admin panel, including right-to-left layouts. Calls are announced in Kurdish or English.
Can each branch have its own look?
Yes. Each branch floor has its own logo, colour, names, ticket note and ticket layout, and each screen can play its own adverts.
How many branches can we run?
As many as you need. Each branch, and each floor inside it, is set up from one platform with its own staff, devices and settings.
How do we get started?
Send us a message on WhatsApp. We will show you the system with your own services and plan a pilot in one branch.
See it running in your branch
Message us for a demo. We’ll show you the system and plan a pilot branch with you.